Support and maintenance
Our paid Support and Maintenance package provides a number of benefits including:
- Telephone support through the 1300-5-WATER line (Mon-Fri 9am-5pm AEST), and email support firstname.lastname@example.org – for installation, licence and bug reporting only.
- Community site http://toolkit.ewater.org.au and email eGroup forums
- Online frequently asked questions and answers
- Access to updates and upgrades – allowing you to have access to the most up-to-date version (to be eligible for updates, support and maintenance must be current and cover the life of the licence. Upgrades must be installed while support is active).
- Access to over 1600 additional Australia Government Bureau of Meteorology pluviograph rainfall data sets
Please contact us for a quote:
Call 1300 5 WATER (toll free in Aus)
or +61 2 6206 8637 (International)
Office hours Mon-Fri 9am-5pm AEST