Support and maintenance

Our paid Support and Maintenance package provides a number of benefits including:

  • Telephone support through the 1300-5-WATER line (Mon-Fri 9am-5pm AEST), and email support – for installation, licence and bug reporting only. 
  • Community site and email eGroup forums
  • Online frequently asked questions and answers
  • Access to updates and upgrades – allowing you to have access to the most up-to-date version (to be eligible for updates, support and maintenance must be current and cover the life of the licence. Upgrades must be installed while support is active).
  • Access to over 1600 additional Australia Government Bureau of Meteorology pluviograph rainfall data sets


Contact us

Please contact us for a quote:

Call 1300 5 WATER (toll free in Aus)
or +61 2 6206 8637 (International)

Office hours Mon-Fri 9am-5pm AEST

Send support request / feedback

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